Shipping policy


Shipping Policy

Last updated: June 10, 2026

Thank you for shopping with Farmish Gal. This Shipping Policy explains how and when your orders are processed and shipped.

Order Processing Times

  • Orders are processed within 1–2 business days after payment is received.

  • Business days are Monday through Friday, excluding major US holidays.

  • You will receive a confirmation email when your order is placed and another email when your order has shipped.

Shipping Methods and Carriers

  • Orders are shipped via FedEx and UPS only.

  • USPS is not used for shipping Farmish Gal orders.

  • Available shipping options and rates will be shown at checkout based on your order and delivery address.

Shipping Rates and Free Shipping

  • Shipping rates are calculated at checkout based on carrier, service level, and destination.

  • Free standard shipping is available on orders of $75 or more (before taxes and after discounts) shipping within the United States.

  • If your order total falls below $75 after discounts, standard shipping rates will apply.

Domestic Shipping Only

  • Farmish Gal currently ships within the United States only.

  • No international shipping is available at this time.

  • Orders with international shipping addresses will be canceled and refunded.

Local Pickup

  • Local pickup is available by appointment in Eureka, Illinois.

  • Local pickup orders are typically ready within 1–2 business days.

  • Local pickup is free.

  • Customers must call and arrange a pickup time in advance before coming for pickup.

  • The exact pickup address and detailed instructions will be provided after a pickup time is scheduled and confirmed.

Warmer Weather Shipping

To help protect candles and wax products during warmer months:

  • During warmer weather, shipping days are limited to Monday through Wednesday.

  • Orders received later in the week may ship the following Monday–Wednesday to reduce the risk of extended time in transit or heat exposure.

  • Please bring packages indoors as soon as possible after delivery to prevent heat‑related damage.

Delivery Time Estimates

  • Delivery time depends on the carrier, service level selected at checkout, and your location.

  • Most domestic orders arrive within the carrier’s stated timeframe after shipment, but delays due to weather, carrier issues, or high‑volume periods are possible and are outside of Farmish Gal’s control.

  • Once a package is accepted by the carrier, transit times are estimates and not guaranteed.

Order Tracking

  • When your order ships, you will receive a shipping confirmation email with tracking information (if available for the chosen service).

  • You can use the tracking number to follow your order’s progress through the carrier’s website.

Lost, Delayed, or Damaged Packages

  • If your package is significantly delayed, shows as delivered but cannot be found, or arrives damaged, please contact Farmish Gal as soon as possible.

  • For damaged items, keep all packaging and take clear photos of the products and box so a claim can be evaluated.

  • Farmish Gal will review each situation and, at its discretion and subject to carrier policies, may offer a replacement, store credit, or refund.

Address Accuracy

  • Please double‑check your shipping address at checkout.

  • Farmish Gal is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

  • If an order is returned due to an incorrect address, additional shipping charges may apply to reship the order.

Questions

If you have any questions about this Shipping Policy or your order, please contact:

Farmish Gal
support@farmishgal.com